IT Manufacturing Sr. Systems Analyst
Company: Zoetis
Location: Kalamazoo
Posted on: April 19, 2024
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Job Description:
Position Summary: The Zoetis Tech & Digital (ZTD) Global
Manufacturing & Supply (GMS) Senior Systems Analyst will be
responsible for supporting the ZTD GMS Business Partner and Site
Lead across all site technology areas. The Analyst works to ensure
the effective ongoing technical operations with key focus on
manufacturing technologies including ERP, digital services,
business intelligence, network, security, Compliance, and
Infrastructure. The role will include assisting global cross
functional teams in delivering projects and solutions that helps to
drive, support, and sustain the local manufacturing site. The
position will also oversee the support of local applications and
systems.
Responsibilities: Site Responsibilities Innovation Drivers:
Provide ongoing support for local GMS site specific and/or
nonstandard business systems and will assist with development and
implementation of global solutions
Engage and partner with the respective Zoetis ZTD solution teams to
determine solution fit within the current application portfolio
(Infrastructure and Compliance)
Engage with the business to identify and define scope for
continuous improvement and cost-saving activities
Information Technology Services:
Accountable for the effective delivery of local solutions that
align with key processes across ZTD including Infrastructure and
Compliance
Partner with business to ensure that they understand and can
effectively leverage service offerings available from other GMS
Sites or Zoetis Departments
Secure appropriate resources for projects, engage with the
business, and facilitate service delivery
Collaborate and Coordinate with Global ZTD Functions:
Where global solutions are not available, ensure local site
development aligns with global development and platform standards
(Infrastructure and Compliance)
Leverage ZTD Shared Service support
Act as a point of escalation on critical break/fix support, working
with site process owners and global system support teams as
appropriate
Design, Delivery, and Support:
Interface with clients in the understanding of business
requirements
Engage with ZTD infrastructure support teams in the identification
of required improvement solutions - Coordinate locally the
infrastructure support activities and projects - Support
non-standard local infrastructure components - liaison with the
local Automation team for global infrastructure topics
Actively engaged with the business to identify and develop
continuous improvement initiatives at the site; Develop business
case for continuous improvement activities
Engage with ZTD application solution teams in the identification,
evaluation and recommendation of information solutions
Assist with definition of solution scope and development of project
plans and budgets
Engage with Risk Management and Compliance ZTD in the
identification of Compliance solutions implementation (GMP,
Security, Business Continuity) - Interface with clients for all
related ITS compliance activities (Validations, Qualifications,
Audit preparations, Continuity tests)
Implementing Innovative Solutions:
Data analytics dashboards and data mining
Engage with the business while working with the global model
resources to identify and define process improvements utilizing
existing application footprint
Solutions typically utilize commercial-off-the-shelf (COTS)
software and are practical, risk-balanced, and end-to-end in
scope
As necessary, design, develop, document and implement local
solutions
In cases where a COTS solution is unavailable or not a suitable fit
for the need, custom coding may be required
Perform testing to demonstrate viability of solutions
Participate in the effort to educate clients on the end-to-end
nature of solutions
As required, serve as the primary point of contact for
Keywords: Zoetis, Portage , IT Manufacturing Sr. Systems Analyst, Professions , Kalamazoo, Michigan
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