PortageRecruiter Since 2001
the smart solution for Portage jobs

Experienced Tax Preparer

Company: Intuit
Location: Portage
Posted on: October 16, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Portage , Experienced Tax Preparer, Other , Portage, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Warehouse Workers
Description: Warehouse Associate Benefits: Competitive pay Health, dental, and vision insurance 401k
Company: Beacon Building Products
Location: Portage
Posted on: 10/23/2020

Deliver with Uber Eats this Fall
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: East Lansing
Posted on: 10/23/2020

CDL-A Experienced OTR Truck Drivers
Description: Job Description:VARIANT OFFERS INDUSTRY LEADING PAY AND MANY
Company: Variant
Location: Portage
Posted on: 10/23/2020


CDL Truck Driver - Paid Training
Description: Job Description: 10 10 Time for a Job Change Make more of yourself and for yourself. Roehl Transport will pay you to get your CDL 38 amp amp earn a great a living as a professional truck driver. (more...)
Company: Roehl - GYCDL
Location: East Lansing
Posted on: 10/23/2020

Be A Shipt Shopper, Aka Paid Grocery Pro
Description: Shipt is a membership-based
Company: Shipt
Location: Portage
Posted on: 10/23/2020

Grocery Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Portage
Posted on: 10/23/2020

CDL-A Owner Operator Truck Driver
Description: Quality miles for CDL-A truck driver owner-operator solos teams If you re a CDL-A independent owner-operator solo or team who excels at on-time pickups,
Company: XPO Expedite
Location: East Lansing
Posted on: 10/23/2020

Shipt Shopper
Description: Shipt is a membership-based
Company: Shipt
Location: Portage
Posted on: 10/23/2020

Food Delivery With Uber Eats
Description: Food Delivery with Uber Eats
Company: Uber Eats
Location: Portage
Posted on: 10/23/2020

Expedite CDL-a opportunities: Owner-operator Solo Andteams
Description: Quality miles for CDL-A truck driver owner-operatorsolos amp teams If you're a CDL-A independent owner-operator -solo or team - who excels at on-time pickups,
Company: XPO Expedite
Location: Portage
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Portage RSS job feeds