Manager, Care Coordination - Remote in Kalamazoo, MI
Company: UnitedHealth Group
Location: Kalamazoo
Posted on: June 1, 2025
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
The Manager of Clinical Care Coordination will lead a care
management team while overseeing day-to-day clinical operations and
health plan clinical initiatives to support achieving quality and
affordability targets. The Manager will manage a program, region,
or collection of Pod teams, including process improvement,
execution of clinical decision processes, and team management, to
include performance management and implementation of program
initiatives.
If you are located in or within commutable driving distance to
Kalamazoo, MI you will have the flexibility to work remotely* as
you take on some tough challenges. These positions support
Kalamazoo and surrounding counties.
Primary Responsibilities:
Hire, manage, develop, mentor and support staff in designated
department or region
Develop clear goals and objectives for performance management,
effectively communicate expectations, and hold the team accountable
for results
Identify, select, structure, and prioritize process improvement
projects, ultimately implementing changes to meet program
requirements
Review data and facts to identify and solve issues, mitigate risks,
prioritize teams' workloads, and assign direction for ad hoc
projects needed
Ensure standardized execution of workflow processes, including
conducting performance audits, quality reviews, and compliance
adherence
Acts as regional interface with other departments to coordinate
workflow processes and implementation plans
Resolve inpatient and outpatient provider authorizations and
collaborate with Provider relations to assist in Provider
resolutions
Carry member case load as needed
Ability to transition from office to field locations multiple times
per day
Ability to navigate multiple locations/terrains to visit employees,
members and/or providers
Ability to transport equipment to and from field locations needed
for visits (ex. laptop, stethoscope, etc.)
Ability to remain stationary for long periods of time to complete
computer or tablet work duties
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Current, unrestricted independent license as a Registered Nurse or
Social Worker to practice in the state of Michigan
4+ years of clinical experience
3+ years of leadership experience with responsibility for team
performance
Proven intermediate MS Office skills, including Word, Excel,
Outlook, and PowerPoint
Driver's License and access to reliable transportation and the
ability to travel within assigned territory to meet with employees,
members, and providers
Ability to travel locally up to 25% of the time within a specified
region Southeast MI)
Ability to travel Southfield, MI for quarterly team meetings
Currently reside in or within commutable driving distance to
Kalamazoo, Michigan
Clinical operations experience with MI Health Link (MMP and/or with
MI Medicaid Long Term Support Services (LTSS))
Must be 18+ years of age or older
Preferred Qualifications:
Master's Degree or higher in clinical field
Experience working in team-based care
Experience working in Managed Care
Proven knowledge of Medicaid population
Live in Kalamazoo, MI
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
The salary range for this role is $89,800 to $176,700 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Portage , Manager, Care Coordination - Remote in Kalamazoo, MI, Executive , Kalamazoo, Michigan
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